An FYI notification with the following message about a document that was created from an Automation has been received:
"An error occurred when creating the document using a template. Please try again."
This could have been caused because the Automation failed to load the document during the creation process.
Navigate to the Automation History tab and identify where the error occurred. Users can Retry the step that errored. Refer to Automation History - Process with a Status of "Error"