The Collaborate tab in the Client workspace displays all documents that have been shared with the client using Collaborate, including when:
- Using the Share function and selecting Send Attachments via Collaborate
- Attached to an email and selecting Send Attachments via Collaborate.
The following documents are not included in the Client - Collaborate tab:
- Documents sent via email.
- Documents sent via signing with DocuSign, Adobe Sign, Annature, or FuseSign (using the Signature button).

Sharing the Shared Folders with the Client
From the Client - Collaborate tab you can share the client folders from Sharing Settings.
Sharing Settings is only available for an FYI Admin, or a user in a User Group with permissions enabled for Share Settings. Refer to Managing User Groups and Sharing the Share Folder and Upload Folders with Clients.
/hc/en-us/categories/360001063892-Getting-Started
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Getting Started
Start a free trial, navigate FYI, learn the essentials.
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/hc/en-us/categories/360002374291
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Learning Resources
Access our library of video tutorials, training webinars and masterclasses.
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/hc/en-us/categories/360003063191
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Onboarding
Configure FYI, migrate your documents and onboard your team.
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/hc/en-us/categories/360000958432
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Platform Admin
Setup and configure users, practice settings, manage your FYI plan and more.
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https://fyi.app/automation-library/
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Automation Library
Ready-to-go automations for a range of processes used in practices.
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