Inviting a client to Collaborate displays error "Failed to Add Users"

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When inviting a client to Collaborate (to share documents and folders), the following error is displayed:

"Failed to add users. Unable to add all users to share, please refresh the page and try again." 


The permissions could not be applied to the client folder due to a mismatch in guest user settings between FYI and Microsoft Azure.


Ensure all required steps (2-5) have been completed in Setting up and Enabling Azure AD B2B for Collaboration in FYI and try again.

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