Can Multi-factor Authentication be configured for FYI users?

Issue

We would like to enable Multi-factor Authentication (MFA) for our users when signing into FYI. Is this possible?

Solution

Multi-factor Authentication is a security method that requires the user to provide two or more verification factors to be able to log into a system. 

FYI uses Microsoft 365 to authenticate a user and allow access. MFA can be enabled on Microsoft 365 account, and when active, a prompt may appear asking to provide the identity of the user before logging into the system.

FYI does not control MFA policies - this is administered by IT administrators who can assist in setting up and troubleshooting MFA on the network. Refer to the Microsoft article Set up multifactor authentication for Microsoft 365 or if using a third-party MFA solution, contact the third party directly.

Note: If using a Xero account to log into FYI (typically used in the rare occasions of a Microsoft 365 outage) MFA policies are set by Xero. For information on logging in using Xero refer to the article Alternate Xero login for FYI.

For more information, please contact your IT administrator and refer to the following articles:

• Why do I keep being asked to login with Multi-Factor Authentication when logging into FYI?
• Can we add Multi-Factor Authentication (MFA) for clients accessing documents shared via Collaborate?
• Can the OneDrive admin account use Multi-Factor Authentication?