"Error saving Timesheet"

Issue

When trying to save time, a user is encountering the following error:

• Error saving timesheet

Cause

The data stored in the browser cache may be corrupted, for example, Google Chrome. If the timesheet can be saved with a different browser the cache will need to be cleared.

Solution

You will need to clear the browser cache.

In Chrome:

1. Log out of FYI.
2. Do a "hard browser refresh" by pressing Ctrl + F5 on the keyboard.
3. The page will be refreshed.
4. Log back into FYI.
5. Re-try submitting the time.