My In Tray is taking a long time to load, or sometimes displays ERR
When trying to display my In Tray, or delete items from my In Tray, it sometimes takes a long time to load, or displays "ERR" and doesn't load the list.
This can be caused by the browser if the cache has been corrupted.
If you try a different browser and you're able to view the In Tray successfully, you will need to refresh the cache of the affected browser.
- Log out of FYI.
- Do a "hard browser refresh" by pressing Ctrl + F5 on the keyboard.
- The page will be refreshed.
- Log back into FYI.
- Retry loading the In Tray.
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