When creating an email in Outlook, you can access the FYI Drawer to apply a practice template and pre-file the email before sending.
This can all be done directly from your Outlook Inbox.
For a video walkthrough of this feature, refer to Creating an Email from Outlook (3 min).
- Open a new email in Outlook, then click the FYI icon on the Outlook menu ribbon to open the FYI Drawer. Refer also to Displaying the Drawer in FYI, Outlook and Office.
Enter the filing details and check any defaults that are given.
Name - This identifies the email internally and is the name that displays in the lists in FYI.
Client - Type at least three characters of the client name to display all clients containing those characters. Then click to select the required client.
- Enter the filing details (refer also to Using the Email Drawer).
Cabinet - If the selected Client has Filing Defaults for the Cabinet and Category, or you have Filing Defaults for your own settings or at the practice level, these display. They can be changed if required.
Defaults and options display for additional filing fields depending on the Cabinet selected, for example, Categories, Jobs, Tags and Keywords. Refer to the section Jobs and Setting Up Jobs in FYI and to Tags and Keywords.
- If relevant, expand the Templates section in the Drawer and select from one of the templates.
Click Insert Template.
The template text, including any merged fields as relevant for the selected Client, will be added to your email. If relevant for the selected template, default values for one or more Categories are offered providing a Cabinet is selected that uses the relevant Category/Categories. You can change the value for the Categories if required. Refer to Creating Emails from Templates.
- Make any changes to the email.
- Save and File the email.
Before you send the email, you must save it. It is important this is the final step before sending it. If not, you may be filing an incomplete version of the email inside FYI.
Save the email (using Ctrl+s) in the desktop version of Outlook. This saves the email and any changes you have made. Note, in the online version of Outlook, there is no need to save, this happens automatically.
Once saved, it is useful to file it before sending by clicking Create. This will file the email inside FYI.
Note: You can also file the email after it has been sent from within your sent items. There are no special requirements if filing using this method.
- Click Send to send using Outlook.
Note: It should take no more than 3 minutes to sync back to FYI.