Creating an Email from Outlook

When creating an email in Outlook, you can access the FYI Drawer to apply a practice template and pre-file the email before sending.

This can all be done directly from your Outlook Inbox.

1. Open a new email in Outlook, then click the FYI icon on the Outlook menu ribbon to open the FYI Drawer.
   
   Enter the filing details and check any defaults that are given.
   
   Name - This identifies the email internally and is the name that displays in the lists in FYI.
   
   Client - Type at least three characters of the client name to display all clients containing those characters. Then click to select the required client.
   
   
2. Enter the filing details (refer also to Using the Email Drawer.
   
   Cabinet - If the selected Client has a default Cabinet, or you have a default for your own settings, this is displayed. This can be changed if required.
   
   Defaults display for additional filing fields depending on the Cabinet selected, for example, Categories, Jobs, Tags and Keywords. Refer to Jobs and Tags and Keywords.
   
   
3. If relevant, expand the Templates section in the Drawer and select from one of the templates.
   
   Click Insert Template.
   The template text, including any merged fields as relevant for the selected Client, will be added to your  email.
   
   Refer to Creating Emails from Templates.
   
   
4. Make any changes to the email.
   
   
   
   
5. Save and File the email.
   

   Before you send the email, you must save and file it in FYI. It is important this is the final step before sending it. If not, you may be filing an incomplete version of the email inside FYI.   

   Save the email using (Ctrl +S) in the desktop version of Outlook. This saves the email and any changes you have made. Note, in the online version of Outlook, there is no need to save, this happens automatically.

   Once saved, now you can click create. This will file the email inside FYI. 

   Note: You can also file the email after it has been sent from within your sent items. There are no special requirements if filing using this method.

6. Click Send to send using Outlook.
   

   Note: It should take no more than 3 minutes to sync back to FYI.