You can Export documents so you can view them outside of FYI for use offline. A separate copy of the file is exported and the original is still held in FYI.
For example, you may wish to share a number of documents with a client. They can be copied to the client's One Drive or copied to a USB stick. You select the documents you wish to share and use the Export function. This will create a local copy of each document in Windows Explorer, which can then be copied.
You can also Export emails. This may be useful if you cannot access its attachment(s) for some reason. After exporting the email, you can then open the email and see the attachment(s) it holds.
For a video walkthrough that includes this feature, refer to Document Action Bar and Starred Documents (6 min).
- In FYI, select the document(s) you want to export in one of the lists.
For information on how to select multiple documents, refer to Selecting Documents in a List.
- Click the Export button in the tool bar. Or, for a single document, right-click and select Open from the tool bar pop-up menu (refer to Using the Document Action Tool Bar).
- A message displays in the Drawer that the document(s) are downloading.
- The export file is added to a folder locally and a link to downloaded file(s) is shown in the bar at the bottom of browser screen.
This folder the exported file(s) are added to can be specified in your browser settings (for example, in Chrome this is under Settings > Advanced > Downloads). The default for this is usually your Downloads folder. In the browser settings you can also set whether or not a prompt displays to select the download location (for example, in Chrome, this is the setting "Ask where to save each file before downloading").
When exporting an office document, you should choose a folder location that is not included in the OneDrive sync or backup. We would recommend the Windows "Downloads" folder. The reason for this is that if the document is exported to a folder location that is being synced with OneDrive, the document will still be related to the original in FYI which could cause inappropriate updates or refiling.
Refer to Bulk Export OneDrive.
Note: If you are part of the Beta release for Bulk Export AWS S3, you can also export to a designated AWS S3 directory. Refer to Bulk Export - Beta (this help article is only available to Beta sites).
If needed, you can upload a new version of the document back into FYI. Refer to Uploading a New Version of a Document.
Note: The Export function is only available for relevant types of documents and for emails. It is not relevant for FYI internal client interactions such as Phone Calls, File Notes and Meetings.
Export with Reference
You can also select the Export with reference option from the Export button. This will append the FYI Reference Number to the exported file name. Refer to Unique Document Reference Number.
For example, if you are exporting a Word document "Engagement Letter" that has an FYI reference number 024169.
- Export will export to a filename "Engagement_Letter.docx".
- Export with reference will export to a filename "Engagement_Letter (FYI-024169).docx
(Documents created prior to 28 October 2020 will include the initials of the user who created the document in the reference number)
Exporting a List
In the Clients, Documents, Jobs or Tasks lists, you can Export the information that is currently displayed as a .CSV file (Comma Delimited) which you can then open in Excel. Refer to Exporting Lists.