Backups are included within the application, as part of the subscription. Your data is being dynamically backed up by Amazon (AWS) as part of their core service.
The entire platform is hosted in Australia and as part of the AWS platform, they provide inbuilt, offsite backups, disaster recovery, multiple sites synchronisation etc.
Your FYI administrators can also export all documents on demand into a well-ordered windows hierarchy if required. Refer to Bulk Export.