Articles in this section

• When we are generating a new email is it best practice to start this in Outlook or FYI?
• If more than one user receives the same email, will FYI add them as duplicates?
• What is the difference between the blue and white envelope icons that display in lists for emails?
• Are unfiled emails that are deleted from the In Tray shown in the Deleted Documents view?
• Why is the Pin icon not available in the FYI Drawer in Outlook?
• How can I automatically add my signature information to an Email?
• Can we file an email and include and save the attachments within the email, rather than filing each attachment as a separate item?
• Is there a way to attach two email signatures in FYI?
• Can I email internal staff links to documents in FYI?
• Can I add the primary contact name in email templates?