Opening and Editing Emails

In any list in FYI, click on an email to highlight and select it.

Opening and Editing a Draft Email

For an email that is still draft, it will depend if the email was created as Draft in FYI or Draft in Outlook how you open and edit it.

• For an email that is Draft in FYI, you can open, edit and send it from FYI. It can also be reviewed, or sent by another user.
  
  
• If the email has been created as Draft in Outlook, you can preview or read it from FYI. To make any changes and send it, open the email from the FYI - Drafts folder in your Outlook. Or you can also Re-Open it via Outlook Online.

For full details, refer to Sending Immediately or Saving a Draft.

Opening a Sent or Received Email

You cannot make any changes to an email that has been sent or received.

To open a sent or received email and read the contents, you can use the Preview pane in the drawer or the Read function. Refer to Previewing an Email and Previewing Documents as Read Only.

You can also Reply, Reply All or Forward a sent or received email. Refer to Replying to or Forwarding an Email in FYI.