One of the team members cannot access a document.
1. Based on user defaults, check if there is a cabinet selected to the document in question that is not showing. Access to any documents in a Cabinet can be restricted to a specific User Group. Where relevant in the lists, you can select the Cabinet to display the documents for. You can only select the Cabinets that you have been given access to and you will only see the documents that have been filed in those Cabinets that you have access to. Refer to Working with Document Lists.
2. If the document is in a cabinet that has a security group applied, make sure that you are part of that group. Refer to Managing Cabinets.
3. Check if the document hasn't been deleted. You can check it through your Deleted Views or refer to Deleting a Document
4. Refresh the document list and check if the document is present/accessible. Refer to Refreshing a view in Document Lists.