Changing the name of a user FYI can only be done by the admin/management in Xero Practice Manager.
- Login to your XPM account.
- Click Business and go to Settings.
- Select Staff.
- Look for the email address of the user that needs to be changed.
- Change the name of the user.
- Click Save.
Once the above steps are done, this will automatically synchronise. If you need to see the change straight away an FYI administrator can do a manual sync. Refer to Xero Practice Manager (Synchronising Clients, Staff, Jobs and Tax Returns).