We provide email support and access to a comprehensive knowledge base.
For any particularly complicated issue, we will initiate an outbound call.
Our support team is available during business hours to answer any of your queries .
Simply email firstname.lastname@example.org and we will be happy to help.
FYI Help Centre
The FYI Help Centre is a comprehensive knowledge base designed to assist you on your FYI journey.
It is a self-guided learning library providing detailed help articles, downloadable PDF guides and video tutorials to help you use the app to its full potential.
Visit FYI Help > Getting Started to access everything you need to know when onboarding, including:
- Getting Started User Guides and Video Tutorials
- Onboarding Guides and Help Articles for Administrators
Refer to Help Getting Started
Join the FYI Community to get news and updates on product releases and have the best of our blog delivered to your inbox.
FYI subscribers will also receive invitations to our series of Masterclasses. These are live webinars hosted by the FYI Success Team covering a range of topics to ensure practices are utilising FYI’s full feature set for maximum return-on-investment.