Document does not open when selecting Edit in Browser due to FYI pop-up being blocked

When selecting Edit in Browser from the Edit options, the document that was selected in the FYI list does not open.

This issue occurs where the browser is set to block pop-ups.


You need to set your browser to allow pop-ups from

If you see the pop-up icon in the URL bar in your browser, as in the example below, click this to display the options.


When using the pop-up icon when displaying FYI, this brings up two options. Select Always allow pop-ups and redirectsā€.


If you do not see the pop-up icon, in Chrome you will need to set this using the Settings - Advanced Settings - Privacy options, or in Firefox the Menu - Options - Content options.

When the FYI pop-ups are no longer blocked, editing a document in your browser will open the document in a new tab for you to view and edit.



Was this article helpful?
3 out of 7 found this helpful