The steps in the FYI standard Automation Processes and any Custom Processes that are set up for your practice can include Comments in the steps to send notifications. Refer to Automation Notifications.
An FYI administrator or a user in a User Group with Administer Automation set "On" (refer to Managing User Groups) can edit Automation Processes and turn off the Comments to stop the notifications being sent. Or you can add or change the Comments in the steps. Refer to Automation Process Steps.
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