FYI users whose preferred browser is Google Chrome may have previously noticed the checkbox or option for "always open these types of links in the associated app". We can advise that this option is no longer displayed for URL custom protocols (i.e. for Word, Excel and Powerpoint).
Google made this change in a recent update to Chrome (v77), which means users no longer have any way to hide that dialog when a URL Custom protocol is invoked. Understandably this decision has been met with a strong reaction from the Google Chrome user base, an example community thread can be viewed here:
From our initial investigation it appears this change was made due to the potential for hackers to use this function for malicious intent i.e. tricking users into accepting insecure link types. This risk assessment is however based on the premise that the users could not decipher a legitimate link from a trusted source (i.e. Word document from with FYI) or an unknown link from a potentially dangerous website.
Given feedback received following the update, Google have reportedly made the decision to reverse this change in an upcoming Chrome release (v78), expected in December 2019.
In the interim, FYI has created a registry edit for Windows 10 users, which makes Word, Excel and PowerPoint links from FYI automatically trusted again.
Please note: given this is making changes to your desktop environment, while we have tested it internally, we also recommend you run this past your IT department/consultant before deploying as typical best practice. Especially if your practice runs a terminal server environment as customisation will be required.
To apply the fix:
- Click on the link "chrome_openlink.reg" and select the folder location to download
- Open the folder location containing the downloaded file
- Double click to open the file and select "Run"
- Select Yes for the prompt "Do you wish to allow this app to make changes to your device"
- Select Yes for the prompt "Are you sure you want to continue"
- Select Okay for the confirmation
- Restart Chrome
From now on, when you select to "edit in desktop" (from within FYI) for either Word, Excel or Powerpoint, you will no longer be prompted to open a link.