What happens if Microsoft 365 is offline?

Work Around
If team members urgently need to access or edit an affected document such as Word or Excel, then they can:

  • Use the Export function to save the document locally. Refer to Exporting Documents.
  • The document will be downloaded on their computer where they can view or make changes if required.
  • To upload changes, drag and drop into the Upload section of the FYI drawer of the document. Refer to Uploading a New Version of a Document.
    The Upload section is only available if the document is not currently checked out.

Please note the following important warnings:

  • This manual approach of exporting documents overrides the exclusive editing feature of FYI.
  • There is a risk, if two or more users are making changes at the same time, changes may be lost although the uploads are automatically versioned.

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