If there is an Integration Issue with Microsoft OneDrive you will see an error message such as
"We encountered an error opening your document".
To edit the Office documents without using OneDrive, FYI suggests the following workaround:
- Use the Export function to save the document locally. Refer to Exporting Documents.
- If you need to make changes to the local document, the changes will not be automatically synchronised back to FYI.
- If you do need to to make changes, you can update the document back into FYI using Drag and Drop Refer to Drag and Drop.
- Take care to avoid two users updating the same document at the same time, so that one version does not override the changes in the other.