The Comments feature allows questions, updates, and commentary to be added to tasks via the Drawer.
Email notifications can be sent automatically to FYI users referenced in the Comments, depending on the user’s preference.
This helps team members to collaborate on tasks.
For a video walkthrough that includes this feature, refer to Managing Tasks Tutorial (6 min).
Viewing Comments in Lists
When a Comment has been added to an email, document or task, the Comment icon is displayed in the lists.
Viewing Comments on a Task
In FYI, click on the relevant task in one of the lists.
The Comment tab displays at the side of the FYI Drawer.
This shows the number of comments already on that task, or displays "0" if there are no comments yet.
Click the Comment tab on the side of the Drawer to display the Comments panel.
This is where you can view Comments on the Task and add a new Comment.
Adding Comments on a Task
Use the “Your Comment” field in the Comments panel to add a Comment to the Task. To notify another user of the Comments, type “@” and select from the drop-down list of your FYI users. You can add more than one name to notify more than one team member of your comments. Refer to Adding Comments and Notifying Team Members.
If you have been mentioned in a comment, you will receive a notification in FYI in your Dashboard - Notifications. If you have set Email Notification to "Email" in your Settings - Profile, you will also receive the notification as an email. Refer to Setting Defaults and AutoFile Defaults for your Own Login - My Settings.