Optimising FYI to work with Remote Desktop can be necessary due to the security that often exists in such environments.
All of the configurations below should be done with administrator rights and according to the protocols of the Remote Desktop environment for them to apply to all users.
Office Desktop and FYI Addins
To configure or troubleshoot FYI Addins for Office Desktop for use with a Remote Desktop environment, refer to FYI Add-in for Office or Outlook not loading or failing to login.
Latest OneDrive Version
Microsoft has transitioned from the old "OneDrive For Business" to "OneDrive", therefore it is important the latest version is installed for each user. Refer to the Microsoft help article https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2?ui=en-us&rs=en-us&ad=us for more information.
Office Trusted Location
To prevent the "Some files contain viruses that can be harmful..." warning every time users either Create or Edit Office documents on the desktop:
- Open either Word, Excel or Powerpoint on the desktop
- Select File
- Select Options
- Select Trust Center
- Select Trust Center Settings
- Select Trusted Locations
- Select Add New Location...
- Add the domain of your practices OneDrive
- An example is https://yourgrowthpartners-my.sharepoint.com/
- Where "yourgrowthpartners" is unique to your practice.
- Select "Sub folders of this location are also trusted"
- Select Ok to save.
Chrome confirmation for opening external applications
Creating and editing Office documents from Chrome causes a prompt regarding trusting the link every time which is annoying for such a common workflow throughout the day.
There is a registry edit suggested for businesses by Google that suppress this warning for Office documents such as Word and Excel. Refer to Google Chrome Browser no longer offering to remember application link associations.
Missing Drawer Pin (Office 2016 only)
Microsoft has released an updated version of Office 2016 that supports the pin with Office Addins. Refer to the Microsoft help article https://docs.microsoft.com/en-us/office/dev/add-ins/outlook/pinnable-taskpane which is summarised as:
- Build 7668.2000 or later for users in the Current or Office Insider Channels
- Build 7900.xxxx or later for users in Deferred channels
Note: If you are working on a Citrix environment, you may not be able to “pin” the FYI Add-in.