Every time you create an email or document or modify an existing one, this is updated in your Dashboard - My Edits. The document is added to you OneDrive FYI - My Edits and when you click I am finished editing, it is removed from both your Dashboard - My Edits and from your OneDrive FYI - My Edits folder.
If there are no documents showing in your Dashboard - My Edits (and therefore you have no documents open for editing) but there are documents showing in your OneDrive FYI - My Edit, we recommend the following.
- For the document(s) in question, check you have the up-to-date version(s) in FYI.
- Delete the document(s) in the OneDrive FYI - My Edits.
If you see this happen again, please contact the FYI Support Team at email@example.com as FYI and OneDrive may be getting out of sync.