There are Jobs that have come through to FYI that have no client assigned to them.
This could potentially be caused because of another application, or as part of your practice's migration to Xero Practice Manager from another system. This may have caused the underlying Clients to be out of sync with the Jobs or links between these are held incorrectly in some way.
A few examples are:
- There are deleted Clients that still have Jobs attached to them.
- There are duplicated Clients in Xero Practice Manager.
- Clients are not matched correctly in XPM Blue and this has created duplicate clients.
Clients and associated Jobs need to be checked and cleaned within Xero Practice Manager, for example, re-attach the Jobs to the correct Client and sync with FYI.