Why do documents created from Templates and Stationery have incorrect formatting?

Issue
The formatting of documents created from Templates and/or Stationery within FYI results in unnecessary line breaks, incorrect inconsistent fonts or incorrect font sizes.

Causes

This could be caused by one of the following. See below for the solution for each of these.

• A Word Page, Section or Column Break in the Template is causing the Stationery to not be picked up
• Template includes a Table created with a Word Table Style
• Headers and/or footers are in both the Template and the Stationery
• A Word Page Break is causing an Additional Page to be added

A Word Page, Section or Column Break in the Template is causing the Stationery to not be picked up

If you have any Word Section Breaks in the Template, this can cause a Stationery to not work as expected or to not getting picked up. This can also be an issue with Page or Column breaks. This is actually a limitation from Microsoft and is beyond FYI's control.

Solution
Delete any Page, Section or Column breaks from your template for the stationery to work as expected.

Template includes a Table created with a Word Table Style

When using a Stationery with a Template that has been created using the Word Table Style feature, this may give incorrect formatting such as incorrect fonts.

Solution
Convert the table to a plain table (Table Grid).

1. In the template, highlight the table you want to update.
2. Click the Word menu Table Design.
3. Locate the option Plain Tables and select Table Grid to apply this to the table.

Headers and/or footers are in both the Template and the Stationery

If you are using headers and/or footers, these need to be added to either Templates or to the Stationery, not both. If these are in both, this can cause the Stationery to not work as expected.

Solution
Remove the header and footer from either the Template or Stationery.

A Word Page Break is causing an Additional Page to be added

If you have a Page break in a Word Template or Stationery, this will add a page break to the document that is created.

Solution
Remove the Word Page Break in the Template or Stationery.