FYI Add-in is not working or only shows a blank window in Outlook or Office online
Issue In Outlook or Office online, the FYI Add-in is not working. The FYI icon is displayed, but when clicked, a spinning loading circle is displayed for a few seconds and then goes blank.
Cause Your browser settings are blocking third-party cookies.
Solution Set your browser to allow third-party cookies.
In Chrome, go to the menu and select Settings.
Scroll down to Cookies and other site data.
Click Allow all cookies to enable it.
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/hc/en-us/categories/360001063892-Getting-Started
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Getting Started
Start a free trial, navigate FYI, learn the essentials.
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/hc/en-us/categories/360002374291
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Learning Resources
Access our library of video tutorials, training webinars and masterclasses.
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/hc/en-us/categories/360003063191
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Onboarding
Configure FYI, migrate your documents and onboard your team.
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/hc/en-us/categories/360000958432
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Platform Admin
Setup and configure users, practice settings, manage your FYI plan and more.
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https://fyi.app/automation-library/
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Automation Library
Ready-to-go automations for a range of processes used in practices.
new collaborate, automation, merge fields, in tray, sync