FYI Desktop App FAQs

What is the main difference between using the FYI Desktop App and editing a document via OneDrive?

The main difference between using the FYI Desktop App and editing a document via OneDrive is that the FYI Desktop App bypasses OneDrive. When documents are opened for editing via the FYI Desktop App, a temporary copy of the document is opened in a dedicated local folder and not in your OneDrive. The document will therefore not show in the FYI - Processed folder in your OneDrive after you have clicked I am finished editing.

Note: The FYI Desktop App sits in a user's taskbar and does not open a new browser or window when used. While a "Downloading document..." pop-up may appear, the App simply opens the document for editing. 

What happens to files if I don't click "Finished Editing"?

Files are automatically marked as "Finished Editing" after two weeks of inactivity.

Is this application included in the penetration testing schedule?

Yes, the FYI Desktop App is included in the FYI penetration testing.

The app has been designed to be compliant with all FYI security protocols including the files that are transported being encrypted using each practice's encryption keys in transit and at rest.

Will the cached files automatically expire and be removed if the computer is offline for any extended period of time?

Currently, the files will not automatically expire, however, we will consider this in the future.

  • An FYI Admin can manually stop editing files on behalf of users within the FYI app itself, which will delete the files remotely. Refer to FYI Admin Check in of Locked Documents.

  • Another option is to have the local cache folder for the users within their OneDrive folders which will provide the same overseeing you have today.

Does FYI Desktop App work in work in a terminal server environment?

Yes, FYI Desktop App will work in a terminal server environment. But the app needs to be downloaded and installed on each computer on which it will be used.

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