When I look at the Draft Filed view, as an FYI administrator, this shows documents for users. But those users do not have any documents in their In-Tray (refer to FYI Administrator view of all Users' In Trays).
Documents have been autofiled to a cabinet that the user does not have permission to access.
This can occur when the Practice, Client or User Filing defaults are currently, or in the past, set to a cabinet that is not accessible by the user. Refer to Filing Defaults in Filing Documents in FYI and Filing Defaults and Managing User Groups.
- Update the autofile settings of the Practice, Client or User that is causing the issue. Refer to Setting the Filing Defaults in Filing Documents in FYI and Filing Defaults.
- Bulk update the Cabinet for the draft documents to a cabinet that is accessible by the user. Refer to Bulk Update.