The following is an example of a Custom Process used internally by FYI to manage clients who have unsubscribed from bulk client communications.
FYI's company communications contain a footer that states if you wish to stop receiving the updates, simply reply with unsubscribe as the subject line. This subject line is the basis for the view used in this Automation Process.
This custom automation has been created by the FYI team, ready to be imported to use in your practice. To download our quick reference guide, click here (or download the file from the bottom of this article).
Importing this Custom Automation
Click here to download the file used to import this example Custom Process, ready for you to test and activate or customise to suit your practice (or download the file from the bottom of this article).
Note: If you are using Chrome as your browser, the link may not automatically download the zip file. You need to right-click on the download link above, select Copy link address and paste it into a new browser tab in the browser's URL field.
When you have downloaded the file you can import the Custom Process. Refer to Importing Custom Processes and Importing Custom Processes using Drag and Drop.