I am using the FYI Add-in to add my signature to a Word document (refer to Inserting your Signature into a Document in the Workflow section). I have checked that I have the image of my signature in my My Settings - Documents tab. The following message is displayed:
"You are not configured with a signature"
You may be logged in with a different FYI account which does not have a signature in the My Settings.
- Click the sign out link on the bottom right-hand corner of the FYI Drawer to log out of the FYI Add-in. Refer to Sign Out in Displaying the Drawer in FYI, Outlook and Office.
- Then log back in.
- Check that you are logging in with email address that matches the account you use in FYI and that has the signature image in your My Settings - Documents tab. Refer to Individual Settings and Status.