FYI offers a complete learning journey for your practice, designed to help your team get started and learn how to use FYI like a pro.
Our blended learning approach is designed to help you get the most out of FYI, and includes the following resources:
Learn
Our suite of eLearning courses, delivered inside the FYI platform. The self guided courses include everything you need to know when starting out as a new user or administrator with FYI.
To get started, refer to FYI Learn.
Learn for New Users
Learn for FYI Admins
Live Q&A Training
A live and personalised training session for your team, scheduled to coincide with your Go Live Day. This session has dedicated Q&A time as well as typical scenarios your team will encounter when starting out with FYI.
The Learn for New Users and Learn for FYI Admin eLearning courses are are a pre-requisite for this session.
Sample Clients & Hands-on for New Users
We understand the importance of maintaining the integrity of your client information, and we also understand how important it is for your team to get hands-on with FYI as soon as possible.
To support your learning journey we have delivered a set of sample clients to your FYI platform so you can create documents and send emails to any sample client to safely practice your FYI skills and ensure you are ready for Go Live!
The sample clients can be switched off at any time. Ask your FYI Admin for more information.
Learning Resources & Masterclasses
The FYI Help Centre provides a range of OnDemand training videos, masterclasses and workshops for FYI users.
To explore our growing library of resources, refer to the section Learning Resources.
Advanced Learn Courses
Additional Learn courses designed to support your ongoing journey with FYI.
Explore the available courses when you are ready to start using new and existing features for your practice, such as Collaborate.
For more courses, refer to Learn.
