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  1. FYI
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  3. Troubleshooting

Troubleshooting

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  • Documents with errors in the Office Upload Center are not syncronising
  • Cannot access a document in FYI.
  • When opening Office desktop Word or Excel, I have to manually sign in each time
  • Error: "Waiting for the machines to run. Email will be uploaded at next synchronisation"
  • Uninstalling FYI Desktop for Windows
  • Changes made offline to a PowerPoint file not saved to FYI
  • Error message "Incorrect username or password" when logging in
  • Cannot create a word document, it just seemed to hang
  • Disable Silverlight Extension
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