- Error FYI-2115: Email address already exists in another instance of FYI
- Error "CompactToken parsing failed" display in Status tab or when opening documents
- "Error getting PDF data, please reload extension" when using the FYI Browser extension
- "Could not get TEMP directory" error displays when installing the FYI browser extension
- Issues when bulk exporting using Cyberduck
- Issues Configuring FYI for Enterprise Practices
- Why are the FYI screens or the FYI icons not displaying as they should when using the Chrome browser?
- "Incorrect username or password" when logging in
- "User with email ... already exists" when adding a user
- "Failed to tokenise payment details. Please try again." when updating credit card details for your FYI subscription
- "Please enter a valid email address" displays when adding a user
Help Centre
/hc/en-us/categories/360001063892-Getting-Started
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Getting Started
Start a free trial, navigate FYI, learn the essentials.
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/hc/en-us/categories/360002374291
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Learning Resources
Access our library of video tutorials, training webinars and masterclasses.
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/hc/en-us/categories/360003063191
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Onboarding
Configure FYI, migrate your documents and onboard your team.
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/hc/en-us/categories/360000958432
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Platform Admin
Setup and configure users, practice settings, manage your FYI plan and more.
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https://fyi.app/automation-library/
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Automation Library
Ready-to-go automations for a range of processes used in practices.
new collaborate, automation, merge fields, in tray, sync