Troubleshooting
- FYI does not load from within Outlook
- Timeout when trying to login to FYI Drawer in Outlook or Office
- FYI Drawer icon does not appear in Outlook
- When replying to an email that is already filed, the FYI Drawer in Outlook asks for a login
- Error message "Cannot carry out your request" or "Oh no, we had a problem creating your document" when creating an email.
- Email Template Formatting Issues