Troubleshooting
- Error "Could not find the document" or "Error loading documents"
- Error or incorrect date format when opening documents caused by incorrect date/time or region settings
- FYI Add-in does not appear in Excel
- Error "We found a problem with some content" when opening a document
- Duplication of archived Client with the same name as an active Client
- Issues with Opening or Editing Documents in FYI
- How to edit a spreadsheet that opens as read-only
- Document does not open when selecting Edit in Browser
- Unable to edit large files
- Addressee is not showing in FYI Template
- Error message "Cannot carry out your request" or "Oh no, we had a problem creating your document" when creating a document.
- Error message when saving an editable PDF document