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  3. Emails

Emails

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  • When we are generating a new email is it best practice to start this in Outlook or FYI?
  • If more than one user receives the same email, will FYI add them as duplicates?
  • What is the difference between the blue and white envelope icons that display in lists for emails?
  • Are unfiled emails that are deleted from the In Tray shown in the Deleted Documents view?
  • Why aren't my emails appearing in my Outlook drafts folder?
  • Why is the Pin icon not available in the FYI Drawer in Outlook?
  • How can I automatically add my signature information to an Email?
  • Can we file an email and include and save the attachments within the email, rather than filing each attachment as a separate item?
  • Is there a way to attach two email signatures in FYI?
  • Can I email internal staff links to documents in FYI?
  • Can I add the primary contact name in email templates?
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