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Troubleshooting

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  • "AdobeSign Error: Invalid user ID or email provided in x-api-user header" when sending a document for signing
  • "'Client' does not have an email" when sending a document for signature
  • "Error posting envelope to Annature: Document base must be supplied" when sending documents for signing
  • "Unable to create email, internal server error" when sending a document for signing via myprosperity
  • "Access token provided is invalid or has expired" when sending documents for signing via Adobe Sign
  • "FuseSign authentication failed, authentication may be expired" when sending a document for signing via FuseSign
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